Privacy Policy

Template — have it reviewed for your company and markets before launch.

Who we are

Ink & Peony ("we") runs inkandpeony.com. Contact: hello@inkandpeony.com.

What we collect and why

• Order data — name, delivery address, email, phone, personalization text and photos you upload — to make and deliver your order (contract).
• Payment data — processed by Stripe; we never receive your full card number (contract).
• Newsletter — your email, if you subscribe (consent; unsubscribe anytime).
• Analytics & advertising cookies — Google Analytics, Google Ads, Meta and Pinterest tags via Google Tag Manager, only with your consent where required (consent). Essential cookies keep your bag and session working (legitimate interest).

Who we share it with

Our production partners in China receive the personalization, delivery name, address and phone number needed to make and ship your order. Carriers receive delivery details. Service providers: Stripe (payments), Mailjet (email), Microsoft Azure (database hosting), Google and Meta (analytics/ads, with consent). Transfers outside the UK/EEA rely on standard contractual clauses.

How long we keep it

Order records: as long as required for tax and accounting (typically 6–10 years). Uploaded photos: deleted 90 days after delivery. Newsletter: until you unsubscribe.

Your rights

You can ask to access, correct, delete or export your data, object to processing or withdraw consent at any time by emailing us. You may also complain to your data-protection authority (e.g. the ICO in the UK).

Cookies

Change your choice anytime with "Cookie settings" in the footer.